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The Analyst I/Operations is responsible for specialized employee development and training, analyze work practices and procedures and to make recommendations for changes to work functions. This position must demonstrate creativity, well-developed analytical and problem solving skills, work independently and be able to interact with personnel at all levels throughout the Company. This position will Manage Department Resources and align incoming work with Technician availably and Dispatching needs. This requires knowledge of the Phoenix metro area. This position will normally cover the hours of 7 a.m to 4 p.m, however, earlier start times (5:00 a.m) will be required on a as needed basis. This position is regulated by the Department of Transportation (DOT) under Title 49 CFR Part 382 and Part 40. Any applicant/employee who performs a DOT covered function or is licensed and would operate a commercial vehicle for the Company will be subject to drug and alcohol testing under the Company’s DOT drug and alcohol testing programs. Any employment, transfer, or promotion offer made for this position is contingent upon taking and passing a drug test prior to the commencement of the new role. If an applicant/employee fails the drug test, any offer of employment, transfer, or promotion will be revoked.