Southwest Gas Corporation

  • Supervisor/District Operations

    Job Location US-AZ-Yuma
    Posting Date 2 weeks ago(1/9/2019 3:00 AM)
    # of Openings
    District Operations
    Apply By
    Southern Arizona
  • Position Information

    The Supervisor/District Operations is responsible for supervising and administering all activities related to Construction and Customer Service accountabilities in a division or district location of Southwest Gas Corporation. Additional departments the incumbent may be responsible for supervising include; Technical Services, Warehouse and Meter Reading.
    **Must reside within the district’s service territory; no further than 60 minutes from reporting office in Yuma, AZ.**


    • Supervise, coordinate and monitor daily work activities of district or field Construction and Customer Service personnel providing 24/7 routine and emergency response in a dynamic environment. May be responsible to supervise Technical Services,Warehouse and Meter Reading.
    • Review construction plans to determine if design, cost estimates, safety and compliance considerations are adequate
    • Provide technical supervision for the construction, modification and maintenance of gas facilities
    • Coordinate mandatory, on-going employee training (OQ, Block, Competent Person, Pipe & Steel Joining, Respirator, HR, EMRF, etc.)
    • Make critical decisions relative to field incidents and code compliance activities sometimes with limited information, including implementation of Incident Command Systems (ICS), evacuations, gas control and service restoration
    • Provide incident documentation compliant with Company policies and procedures
    • Track, monitor, review and approve detailed Construction Department activities through Field Operations Management System (FOMS)
    • Oversee Construction related compliance activities including multiple DOT, State Commission, requirements, OSHA and environmental requirements and procedures (using FOMS)
    • Oversee the activities of multiple contract construction crews as well as contractor management for timely completion of assigned work
    • Administer blanket and bid contracts, negotiate and recommend acceptance or denial of change requests
    • Track, monitor and audit compliance with Commercial Driver’s License (CDL) regulations
    • Investigate and resolve customer complaints and inquiries
    • Monitor O&M activities to ensure compliance with Company policies as well as local, state and federal regulatory requirements
    • Establish and promote good working relationships with other departments
    • Establish and promote positive working relationships/liaison with customers, developers, municipalities, utilities and emergency response agencies

    • Advise customers and contractors on job/project requirements, scheduling, permit requirements, Damage Prevention, Public Education Program and special considerations

    • Resolve operating problems

    •  Monitor standards of work performance provided to residential and commercial customers

    •  Ensure appropriate inventory control and procurement

    •  Administer safety program to achieve the lowest possible accident rate

    •  Assist with development and forecasting of departmental operating maintenance and capital budgets 

    •  Represent the Company to outside organizations and the community in ways that will enhance its image in the public and business sectors

    •  Assist in the settlement of minor claims

    •  Coordinate, conduct and monitor special studies related to Construction, Customer Service, Meter Reading, Warehouse and/or Technical Services

    •  Perform related duties and responsibilities as assigned

    •  Regular and predictable attendance is a condition of employment and is an essential function of the job

    •  May be required to manage shifts on a rotational or assigned basis.

    Minimum Qualifications

    There are clear precedents and practices which the incumbent uses to determine how this job is performed. This position requires 6-8 years of relevant work experience.

    Salary Details

    Min: $73,101 - Mid: $91,376


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