• Sr. Analyst/Systems

    Job Location US-NV-Las Vegas
    Posting Date 6 days ago(6 days ago)
    # of Openings
    Information Services
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  • Position Information

    The position is in support of the company’s Web Content Management (WCM) / Web Center Sites and Online Customer Service (OCS) / My Account systems.
    The successful candidate will have expert knowledge and have multi-year hands on working experience with: Java and JavaScript, PL/ SQL, CSS, Oracle SQL, Linux / Unix, Shell Scripting, GIT, Jenkins, Weblogic, Oracle APEX, HTML, SOAP, LDAP, Web Services, Groovy, and Gulp. The candidate must also be proficient in Microsoft office products, Visio, Word, Excel, PowerPoint, SharePoint, and Exchange, and ITSM tools such as Remedy.


    Provide service to I/S customers

    • Lead efforts in determining application functionality, security, recovery and integration requirements, and planned user interaction by working with support group, project management, and/or business area personnel; understand external and internal business context.  Analyze alternatives using SWG methodology (cost/benefit, risk, etc.); determine implementation schedules.
    • Lead and perform research and evaluation of product and service alternatives for topics assigned (including I/S tools) using appropriate methodology and document recommendations; include vendor business and cost analysis as appropriate.
    • Design the use of complex application software functions and options, and document interfaces and planned utilization of user access tools
    • Design complex SWG custom applications
    • Assist Control Operations & Planning (COPS) in determining impact of business requirements on production and recovery infrastructure
    • Review or prepare application or infrastructure component specifications and development plan, and assure cost-effectiveness, compatibility with I/S architectures, and compliance with security/control and technology recovery practices, gaining approvals when appropriate
    • Provide input to Service Level Objectives and to backup/restore and security/controls designs
    • Lead or participate in problem diagnosis and resolution on a timely basis; participate in "post-mortem" reviews as assigned
    • Lead or participate in the analysis, prioritization and development of change requests, upgrades and patches, and maintenance actions; assure appropriate coordination, communication and approval
    • Provide on-call support
    • Review or maintain assigned I/S records
    • Participate in technology recovery and departmental emergency management planning, rehearsals and execution
    • Plan, participate in or review the configuration, testing and implementation of complex application components (package or custom) needed to implement documented requirements (modules; parameters; inquiry and reporting; application security; integration; other)
    • Plan and review appropriate levels of application or infrastructure testing, including preparation of test plans, scripts, data and expected results as appropriate
    • Complete the turnover of tested application or infrastructure items and related documentation for production use
    • Coordinate with project managers and other departments to develop, arrange for, or provide application training for end users and support groups
    • Communicate and work effectively in project teams and work groups, and take lead roles as appropriate; communicate effectively with support groups and business areas, and with supplier and contractor technical personnel, keeping department and project team personnel informed on progress and problems.
    • Coordinate with project managers or develop project work plans; provide a clear understanding of the work being assigned, including scope, schedule and deliverables.  Plan team and individual work to achieve those expectations; prepare expected documentation on a timely basis.
    • Review documentation prepared by SWG and contractor personnel as assigned, and monitor timely completion.
    • Develop and deliver formal communications to I/S and business areas.


    Develop and utilize I/S Policies and Practices

    • Develop, maintain and ensure effective use of I/S policies, practices, methodology, standards and tools for applications, technical, operations, or security/control topics as assigned 
    • Continually identify opportunities for improvement in departmental practices and procedures, and participate in developing and implementing them


    Develop I/S organization and skills – Lead or Perform

    • Design, conduct and participate in the delivery of training for I/S personnel
    • Be a source of knowledge and expertise in one or more functional and/or technical topics; prepare briefings and research reports as appropriate.
    • Gain appropriate knowledge of the business processes and organization in the areas being supported


    Control I/S activities and costs

    • Participate in negotiating and renewing product and service contracts, and monitor performance against contract terms; maintain relationships with assigned suppliers. 
    • Perform related duties and responsibilities as assigned 
    • Regular and predictable attendance is a condition of employment and is an essential function of the job

    Minimum Qualifications

    This position requires five to seven years of relevant work experience and a

    bachelor’s degree in a related field from an accredited university, or equivalent combination of

    education and experience sufficient to successfully perform the essential job responsibilities

    Salary Details

    Salary Range: $83,274 - $104,092


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